WTI - Western Telematic, Inc.
Western Telematic Inc. was founded in 1964 and has been an industry leader in designing and manufacturing power management and remote console management solutions. Our current product line includes Rack Level PDUs for remote power distribution, metering, reporting and control, Serial Console Servers, RJ45 A/B Fallback Switches and Rack Mount modems. In addition, we also offer the PollCat® line of PBX Data (SMDR/CDR) call record buffers.
Quality Is Our Top Priority
All WTI products are engineered, designed and manufactured at our facilities in Irvine, California. Our manufacturing process features intensive internal Quality Control programs; we will not ship a product until we have made certain that it is functioning perfectly, and performing exactly as dictated by our original design specification.
All of our products are subjected to a lengthy, high-temperature burn-in period before final testing and shipment. This allows us to catch and correct any rare manufacturing defects before the product leaves our factory. During burn-in and testing, products are closely monitored to ensure that they meet the high standard of manufacturing quality that our customers expect from WTI products.
Modern Facilities, Old-Fashioned Craftsmanship
Although our manufacturing facilities feature the most modern, up-to-date equipment available, we also go to great lengths to ensure a traditional approach to high quality, old-fashioned American craftsmanship. Each phase of the manufacturing process is carefully monitored, and our "hands-on" production strategy results in durable, high-quality products, which provide reliable support for your most critical telecommunication applications.
Teamwork and a Commitment to Excellence
In order to produce a high quality product, it is important to first build a happy, productive work force. At WTI, we make a conscious effort to create a pleasant, nurturing work environment, which provides all employees with opportunities for personal career growth, and encourages team building and cooperation between our various departments and work groups. We consider activities such as company events, field trips and incentive programs to be one of the most important elements of our company philosophy. Our long history as a company has taught us that when our employees are happy and involved, they produce a superior product, and provide better support for our valued customers.
Free Technical Support
If you require assistance with the installation or operation of your WTI products, our friendly support staff is ready and willing to help ... and Technical Support is always free! We also have a demo/evaluation unit program for those who qualify. You can reach WTI Technical Support by calling toll free at 1-888-280-7227 from 8:00 am to 5:00 pm Pacific Time.
Custom Design Services
WTI can also create custom designs for customers who require unique modifications for specific projects. If you have a specific connectivity or design requirement please contact us and we will be happy to discuss your application.
Warranty and Exchange Policy
All WTI products have a five-year return to factory warranty, and offer a 30-day exchange/return satisfaction guarantee.
Purchasing WTI Products
WTI products are available factory-direct in the U.S.A., or through our extensive network of international NetReach resellers. Please contact us for the sales representative in your area.